Presidential Customer Testimonials
"I wanted to let you know of my very good experience with Presidential Pools and Spas."
"My family and I finally decided to get a pool this year. After several quotes from numerous competitors of yours, we decided to go with Presidential Pools for our build. Now that our pool is finished we could not be happier with our choice."
"I also wanted to make you aware of the exemplary customer service we received from our project manager David Whittmore. David was polite, responsive, and dedicated though out the process. I have not had that level of customer service in years. He helped to make the build process enjoyable."
"Presidential Pools and Spas is very lucky to have David Whitmore represent them in the field."
C. Bunde, Gilbert, AZ
"I just wanted to write a quick note and thank you for being so helpful. You are in the process of building our pool but in the meantime the entire Presidential team has gone above and beyond to help us with permitting and dealing with Maricopa County. A specific thank you to Tina who is willing to assist and meet with me last minute."
"You have a special team and should be proud of the employees who have made our customer experience exceptional."
"We just wanted to thank you. We and the family are pleased with our pool and the kids have already been swimming. Larry, the pool looks exactly like your 3D design. Gene, appreciate your customer service and patience."
J. McClimans, Chandler, AZ
"We recently entered in a contract with your company to have a pool operational by March 22nd. You may not remember but you were reluctant to enter into this contract because we insisted on a penalty cause in the contract. This is to let you know that pool was completed as scheduled. Thanks to the dedicated effort of Clay Hamilton. He kept us informed of scheduling. He visited the site frequently to assure that there was no delay, everything was done on time and correctly. We really appreciate his efforts and let you know that we are very pleased with his performance."
"Having worked in the corporate world for many years, I am aware that the President is always notified of any difficulties experienced by the customers; so, let this be a bright spot in your day! Clay Hamilton is the kind of employees every company should be proud of-and I am sure you are."
"And thank to him our grandson will enjoy a warm pool when they visit us for first time."
Marshall and Jollene Jhonson
"I wanted to drop you a line and thank you for your help again. Bill Watson got right on the problem and Hayward replaced the heater on warrantee. They came on Wednesday and replaced it so we are very happy. The Gentry Pool guys did charge us $225 for the install but I guess we can live with that. Please pass along our thanks to Bill and be assured we will continue to promote Presidential Pools with our Canadian friends."
D. Carlson, Paradise Valley, AZ
"So far our experience with Presidential Pools has been off the charts!! I cannot wait to tell people in our neighborhood where our pool came from!!"
Barry, Surprise, AZ
"I wanted to thank you again for all your help and beautiful design of our pool…. I must say that having Presidential Pools and you in particular seemed to serve us best with this undertaking. From start to finish I don’t believe there was one hiccup. I would not hesitate to use Presidential Pools again if the occasion would arise. Please be sure that if you wanted to use us as a reference that nothing but high marks would come your way."
Dennis C, Goodyear
"I received a phone call from Dennis Clemens today. He is absolutely elated with how his pool turned out. He said everyone was fabulous to work with right from the start through his orientation today."
"He said it was night and day from building his last pool and mentioned if we ever needed a reference he would be more than happy to talk with any of them. I told him we would appreciate him sending his experience in an email to us, that we could share with future customers."
"So, thank you all very much!"
"Hi. I can’t say enough of your crews as they all have been very friendly and professional… Clay was out this morning however I missed him… My mom had a mild heart attack yesterday and I’ve been at the hospital… Hopefully she will get to come home tomorrow. The nurses said the pool will do her good getting in there and walking. Clay told my husband’s caregiver that it is going ahead of schedule and I can’t wait for it to be completed. Sean is getting my landscaping plans together and I’m anxious for everything to be done!! I told Sean my pool will be worth more than the house!!! Hahaha.."
"Thanks for all of your help! Greatly appreciated…"
Pat, Mesa, AZ
"We are extremely happy with our pool. We have been so busy with the fix up on the house that we have not taken time to write you a letter to express our appreciation. The pool design is just what we wanted, the construction all happened on time and all the staff/workers were very nice. We have not had any problems with the pool equipment or the construction of the pool. Glad that we picked Presidential Pools to build our pool!"
"Thanks again for all your help."
Mr. and Mrs. Cono, Marana, AZ
"I have been dealing with Presidential Pools and Spas since 1995. My family members including myself have purchased many pools over the years from James Frabisilio @ Presidential Pools. James and his team are very professional and first class all the way. During our many pool purchases I can only remember one time having a service issue with our pool and that was within the creepy crawler cleaner. I phoned James and within one hour of my phone call, to him, he had a service rep at our home to repair the cleaner. Talk about fast customer service. I work for a very large home builder in the valley and when the home builder promoted me to Vice President of Sales and Marketing, I immediately fired the pool builder that our company had a relationship with and replaced them with Presidential Pools and Spas. Our home buyers including my family and myself have nothing but raving results for Presidential Pools and Spas. Tim Murphy and James Frabisilio and their entire team at Presidential Pools and Spas are first class in all aspects of the pool industry from designing the pools to building them to customer service. Service after the sale is HUGE and Presidential indeed does that."
"I would not recommend any other POOL Company than PRESIDENTIAL POOLS AND SPAS."
Greg A. Chandler, AZ
"I have built four pools in the last 7 years. My first two pools were with a very large local builder. The quality was okay the communication was okay and the overall experience was fair. I contracted with Presidential last year to build my pool and could not have been happier. The workmanship and the quality of materials were top notch. The superintendent Nick was outstanding! Every time I had a question or concern he was all over it. He returned calls immediately."
"I had such a great experience with my pool builder that my neighbor sensed my excitement. He had also decided to go with Presidential and they have since completed his pool. I have to say, I think his experience so far has been better than mine. Very hard to believe, but two very happy pool owners!"
"The price you pay for such a quality pool is amazing!"
"Thanks Presidential, and thanks to Nick for his outstanding communication!"
Thomas H. Chandler, AZ
"My husband and I loved Mike Shriver…our salesman…became our trusted friend in the pool business! We actually bought the pool from Mike just because he was SO great to deal with! Friendly and no pressure…honest with us and built that trust for us. He has come and spent time teaching us to care for the pool! Who else does that??!!"
Val M. Surprise, AZ
"My experience with Presidential Pools and Spas was excellent. They seemed very knowledgeable and dependable, which is why I decided to use them. They installed a pool at my house and did a great job. They showed up, did things on time, and I did not have to chase them down. I am very pleased with the way that everything turned out. The quality of work was very good and we did not have to change anything."
Phil R. Scottsdale, AZ